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| A positive electronic shopping experience |
| 01.30.07 (12:21 pm) [edit] |
|
For now... For Christmas, I bought Mr. Nick some Biotherm skin care products, and he really liked the AquaPower moisturizer. He wanted another one to take with him when he went swimming. Anyway, right now, the Canadian Biotherm Web site just launched their online shopping portion. With your first online order, you can get a nice free gift of samples. I thought I would take advantage of this deal and buy Mr. Nick some more AquaPower. (I also picked one of the men's free gifts since I wasn't interested in getting anything for myself.) If you buy $55 worth of products or more, you can also get free shipping (even express post!). Two products pretty much comes to $55. Anyway, I ordered some hand cream to make the $55. I got my parcel in 3 business days. I didn't get my hand cream though. It's not in stock. They had charged me for everything though, and I sent them an e-mail last night. I got a response back this morning, and I should expect to get money put back on my credit card. (I wonder if I would have gotten my money back if I hadn't sent an e-mail?) Anyway, the good news is that I got my free shipping, and I don't have to spend money on hand cream I don't really need! BWAHAHAA I would definitely order stuff through their site again. Actually, I had a positive experience at their counter, too. The sales clerk made some lovely suggestions, and gave free samples! Oh, and one last thing. I am loving Heroes. I cannot *wait* until next week's episode! I think it's beat out 24 as my favourite show!!
|
posted by: thecyberwriter (reply)
post date: 01.30.07 (5:21 pm)
It definitely sounds like you had a positive experience with this company! One of the things I get irked about when it comes to shopping online is the fact that you can't always see when something is out of stock. You get all excited about your order only to have it arrive with a portion of it missing (and most likely it's the portion you were really looking forward to the most LOL). I just LOVE shopping online!! :-)
posted by: 69whisper (reply)
post date: 01.31.07 (12:18 am)
:)
posted by: FinalyFree (reply)
post date: 01.31.07 (8:37 am)
I think I need to try and start watching some of these new shows! I have seen Grey's Anatomy a few times and the comedy thing with Alec Baldwin.
It's a pleasant surprise to find a company that sincerely cares about their customers, huh? :)
posted by: themarina (reply)
post date: 01.31.07 (9:16 am)
Good to know some companies still value customer service.
As for "Heroes", I didn't manage to catch too much of this from the beginning so I'm actually holding out for the DVDs because I tried to watch a few weeks ago and was *so* confused!
posted by: rosietulips (reply)
post date: 01.31.07 (10:32 am)
Reply to: thecyberwriter
I shop online whenever it's cheaper than shopping at the store :) Apparently, when I placed my order, the hand cream was just becoming out of stock?? I don't know. But I'm glad I am not getting it!
posted by: rosietulips (reply)
post date: 01.31.07 (10:33 am)
Reply to: FinalyFree
I wanted to watch that show with Alec Baldwin, but I couldn't fit any more shoes into my schedule! I think there was some conflict with another show I watch.
posted by: rosietulips (reply)
post date: 01.31.07 (10:34 am)
Reply to: themarina
I think Heroes is one of those shows you need to start at the beginning. I would be totally confused if I started watching the show now!
