Trying to buy a wedding gift card from the Macy's Web site


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Trying to buy a wedding gift card from the Macy's Web site
02.26.07 (7:51 am)   [edit]

What a pain it's been for this Canadian.

My (American) cousin has a gift registry set up Macy's. Why the Web site doesn't make it easy if you want to buy them a gift card kills me! I think if I just ordered a gift from their list, I'd have no problems, but there are no gift cards linked to the registry.

If you want to buy them a gift card, you need to know their mailing address. I actually have that. First potential road block passed.

You go through the process of placing the order and then entering their address. Now when it comes to billing, you *have* to have an American billing address. (You do not need an American billing address if you are ordering something off the gift registry.)

So at this point, I called Macy's. I could barely understand the CSR, Jeff. He was sounding really muffled. Anyway, I told him what I was trying to do, and he asked me if I was using an International credit card. What does that mean? International is non-American? My credit card works everywhere! He said that they would order my process but then it would be canceled because of my credit card. (Then why do they take Canadian addresses if you are buying something off a registry that's not a gift card?!)

He was so unhelpful. It would have been nice if he sounded more pleasant or if he offered me some solutions or given me a direct answer.

I think it's more of a convenience thing for Macy's. Anyway, they actually have another wedding gift registry phone number, which I will call later. If all else fails, I guess I will take my business elsewhere.

GEEZ!

I'd rather get them a gift card because they would prefer cash (I'd feel weird giving cash, so a gift card would be the closest thing.) Even though they have stuff on their registry, I feel like they just picked a bunch of stuff because they're expected to. They pretty much have everything they need already. I don't know how long they've lived together...several years, I think.

But I was going to get them the gift card that came with luggage tags :) Too bad they don't come in the denomination I would prefer to give. I'm giving a gift that's from 2 people. My family would probably not like it if Mr. Nick didn't give a gift, but I don't feel that he should not have to give a big of a gift that I would since he's not bound to the family yet. (And believe me, my aunt keeps track of these things. She has some backup wedding guests in case they need table filler. They weren't invited in the first place because she thinks they're cheap, won't bring a nice gift, or drink a lot of booze.)

Update:

So I called their Wedding registry line, and my experience was extremely pleasant. The CSR was pleasant, and I was able to place my order with success! DONE! 

 


posted by: katz (reply)
post date: 02.26.07 (9:31 am)

sounds like they don't want our canadian money.



posted by: rosietulips (reply)
post date: 02.26.07 (9:46 am)

Reply to: katz

It is often a pain trying to order something from an American Web site. I always try to see if I can order the same thing off a Canadian one.




posted by: FinalyFree (reply)
post date: 02.26.07 (10:51 am)

You'd think the store would try to make the buying experience a little more pleasant no matter where you're ordering from, ya know? I mean geez when I was in Canada I didn't have hardly any money converted, didn't need to.



posted by: rosietulips (reply)
post date: 02.26.07 (11:22 am)

Reply to: FinalyFree

We always make it easy for our Americans! American money is gladly taken here!



posted by: FinalyFree (reply)
post date: 02.26.07 (11:38 am)

Reply to: rosietulips
You sure do! I still don't understand the gravy on french fries though, lol.




posted by: rosietulips (reply)
post date: 02.26.07 (12:28 pm)

Reply to: FinalyFree
Me neither *L* I like my fries with Heinz ketchup!



posted by: doeeyed (reply)
post date: 02.26.07 (4:06 pm)

Reply to: FinalyFree
Guess what?!? I had gravy on french fries the other night! I in a million years thought I'd do that but, I did and it was so good. I'm embarrassed to even say it..hahaha
I made a roast with brown gravy and was going to make mashed potatoes but hubby wanted steak fries and so the story goes, we had fries with gravy.

To Rosie, I can't believe your Aunt would expect your boyfriend to bring a gift? Wow.

Hey, I've missed you :)



posted by: doeeyed (reply)
post date: 02.26.07 (4:07 pm)

I in a million years thought I'd do that

I NEVER in a million years thought I'd do that....oops



posted by: rosietulips (reply)
post date: 02.26.07 (4:10 pm)

Reply to: doeeyed
I've missed you too! It's not a huge deal to have gravy with your fries *L* Did you enjoy it?

I think my aunt expects everyone that attends the reception to bring a gift. I would never demand gifts, that's for sure!



posted by: LadyG (reply)
post date: 02.26.07 (7:15 pm)

Good that you were able to finally make the purchase. Why do they make things so hard?



posted by: FinalyFree (reply)
post date: 02.26.07 (9:20 pm)

Reply to: rosietulips
I was stunned when I visited Canada and all my friends thought we Americans ate mayo on our fries!! Ok, maybe tartar sauce if I'm having fish but that's the only time, lol. I distinctly remember eating the first night in SK in a restaurant ordering a burger and some fries and the waitress asked, "Would like the gravy on the fries or on the side" I damn near fell out of my chair, lol. But the real kicker is when I said, not missing a beat, "Y'all eat gravy on your fries?" Then they all fell out of their chairs laughing at the hick, lol.

And is there any other kind of ketchup besides Heinz? heh




posted by: FinalyFree (reply)
post date: 02.26.07 (9:21 pm)

Reply to: doeeyed
Well I can see that, but when I was in Canada it was like the norm, everywhere. It was really weird. LOL You're not weird though!



posted by: 69whisper (reply)
post date: 02.26.07 (10:27 pm)

all is well if it ends well (Shakespear).



posted by: doeeyed (reply)
post date: 02.27.07 (5:07 am)

Reply to: rosietulips

"Did you enjoy it?"

Yes we both enjoyed it :)~



posted by: Fitgirl (reply)
post date: 02.27.07 (8:20 am)

Glad you finally got the gift card purchased! I would have given up long ago! I HATE bad customer service!!!



posted by: rosietulips (reply)
post date: 02.27.07 (10:06 am)

Reply to: LadyG

The reason why I do like shopping online is because it's supposed to be faster and easier! I think if it wasn't a wedding gift, I would have just forgotten about buying anything altogether.



posted by: rosietulips (reply)
post date: 02.27.07 (10:08 am)

Reply to: FinalyFree
I've known people who like mayo with their fries, but I've never heard of it as an American trend. BWAHAHA

The only time I want gravy on my fries is when I eat poutine!! Fries with cheese curds and gravy! MMM! (Poutine would definitely do wonders for your cholesterol!)



posted by: rosietulips (reply)
post date: 02.27.07 (10:08 am)

Reply to: Fitgirl

I hate bad customer service, too. If it wasn't for my cousin's wedding, I would have just left the Web site!




posted by: FinalyFree (reply)
post date: 02.27.07 (11:22 am)

Reply to: rosietulips
Jesus, God, poutine!!! I'd forgotten about that...ok to counteract that horror I'll just focus on 'Coffee Crisp'...hmmmm. Yum-O!




posted by: rosietulips (reply)
post date: 02.27.07 (11:26 am)

Reply to: FinalyFree

Mmmm! Coffee Crisp is one of my favourites! I used to love the commercials. "How do you like your coffee?" "Creeeeeesp!"



posted by: FinalyFree (reply)
post date: 02.27.07 (11:39 am)

Reply to: rosietulips
I became addicted to them while I was there! Recently I found them in a Dollar Tree store! I FREAKED, lol. That's the one and only place I've ever seen them here.




posted by: rosietulips (reply)
post date: 02.27.07 (12:11 pm)

Reply to: FinalyFree
Did you stock up?? If you ever come back to Canada, you can buy them by the boxfuls at Costco! BWAHAHA I haven't done that yet, though. Every time I get a box of chocolate bars from Costco, I get sick of them. I don't want that to happen to me and Coffee Crisp!

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