Denied


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Denied
05.10.07 (1:22 pm)   [edit]

Well, I didn't get approved for an HPO loan because they figured I would have no problem getting my mortgage increased. I'd better get some money back for this! GRR! Interest on top of 18K -- great!!

And the woman I dealt with -- what a bi...I mean she was extremely unpleasant on the phone. I am always really polite.

Officer: Hello, [name withheld], HPO loans officer.
Me: Hi, this is Rosie Tulips returning your call.
Officer: Ah yes.
Me: How are you? [I figured I'd try to bring a little pleasantry since she sounded really angry. She kept gruffly bellowing into the phone.]
Officer: Let me find your file here [Yes, I am fine, too, thanks!]. You've been declined. [Then she gave me the reasons, and used banking lingo that I'm totally not familiar with.]
Me: Well, okay. Thanks.
Officer: I'll be sending you a letter. [And I think she told me to try my bank but wanted to tell me now so I could make the June 1 deadline.]
Me: Okay, thanks.

I wonder if she has to deal with a lot of whiners or something so she feels she has to be "rough" on the phone. She talked as if she was expecting to be dealing with someone that was going to give her a hard time. Or maybe she thought I was wasting my time with applying for the loan in the first place. 

Now's my chance to completely pay off my line of credit and to revisit my budget! WOO! And maybe get in some money for my upcoming trip! 

 


posted by: lenfanterrible (reply)
post date: 05.10.07 (2:44 pm)

Give me the name of that bi... angry woman, Rosie. I'll send her a dozen of my best love poems tomorrow.
I think all she needs is love, (dud duru du ruuuuu)
All she needs is love, looove...
Love is all she needs!



posted by: rosietulips (reply)
post date: 05.10.07 (2:47 pm)

Reply to: lenfanterrible
Shouldn't I get the love letters?? I love the Beatles!



posted by: lenfanterrible (reply)
post date: 05.10.07 (4:11 pm)

Reply to: rosietulips

Ok Miss Tulips, I feel generous today.

LOVE STORY

"... and a week later, after some aimlessness, I told myself that what I required was a life of strict discipline. I would rise in the morning at the same hour, work to certain times, married sweet Bi (a HPO loans officer), read your posts, walk ten miles daily, and go to bed promptly every night at eleven o'clock. Soon I was feeling happier about life." :-)




posted by: themarina (reply)
post date: 05.10.07 (4:26 pm)

Oh man. I can't stand people that are like that. Especially when part of the job is customer service!



posted by: rosietulips (reply)
post date: 05.10.07 (4:46 pm)

Reply to: lenfanterrible
*applause*



posted by: rosietulips (reply)
post date: 05.10.07 (4:47 pm)

Reply to: themarina
People like that loans agent gives everyone in customer service a bad rep!




posted by: FinalyFree (reply)
post date: 05.10.07 (5:15 pm)

I'd say she's on guard for people to get very upset when they're denied for a loan, so ya, I'm sure she's in a pissy mood from the get-go. I think people like that and collection agency people will have a special place in Hell! lol



posted by: rosietulips (reply)
post date: 05.10.07 (5:24 pm)

Reply to: FinalyFree
*L* she even sounded mad while leaving a voice mail. BWAHAHA I applied for a job at a collection agency once. I think they knew I'd be a bad fit as soon as we did some role playing.



posted by: SupremeAnna (reply)
post date: 05.10.07 (7:56 pm)

Ouch. Sounds horribly unpleasant. You're totally nice - I would've been yelling after the first minute! but that's just my type A personality coming to the fore :)



posted by: rosietulips (reply)
post date: 05.11.07 (10:26 am)

Reply to: SupremeAnna
I don't yell very often, but if I am, I must be ready to explode!

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