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posted by: wolfen (reply) post date: 12.28.07 (2:23 pm) I worked retail too...at a Danier. It is incredible to me that the state of retail is the way it is now...the people they hire just don't care AT ALL. They don't even pretend to care...they barely are willing to help you and if they do help you they tell you whatever answer will make you go away the fastest. It's a total pet peeve of mine. posted by: katz (reply) post date: 12.28.07 (2:37 pm) yes retail has definately changed over the past few years. I just don't know what it is. From what I see from having a part time job in retail. It might be because of the spoiled lil brats that have been raised in the 90's are now coming into the work force. They are all about gossip and going out and partying. You do get the occasional ones that work hard out of that generation, but the majority just don't seem to care because mommy and daddy will buy them what ever they want. posted by: rosietulips (reply) post date: 12.28.07 (3:04 pm) Reply to: wolfen Thank goodness for online shopping! I've found that Canadian and English customer service is the pits when it comes to shopping. The US is not bad. I like it a lot in Hong Kong. How long did you work at Danier, and did you like it?? posted by: rosietulips (reply) post date: 12.28.07 (3:05 pm) Reply to: katz There is nothing I like less than having to listen to people working in retail or other low-paying service industry complaining about their job or schedule or talking about how hammered they were on the weekend. posted by: wolfen (reply) post date: 12.28.07 (3:31 pm) I worked at Danier for about six months in 1995...I was between jobs and they were actually was pretty good (back then) about customer service...the bosses were able to get a good team by paying decent commission. It still is one of the better retail companies for customer service, but it's also going down...as is the commission. posted by: FinalyFree (reply) post date: 12.28.07 (7:00 pm) Honestly, customer service as a whole seems to suck ass these days. My cell phone carrier is the only business I can think of right off hand that actually seems to be interested in my complaint or problem, I can't think of another or one single positive experience I've had in retail lately. posted by: judypatooote (reply) post date: 12.31.07 (11:16 am) Hi Rosie.....hitting the chocolates huh.....yummmmm.....exchanging thing, I never have to do that, but this year I did at Kohl's....the line was to the back of the store, so I decided to wait until after new years....yes retail sucks, i worked it for years.... and I have to say there are jsut as many meany customers as there are clerks....there doesn't seem to be any customers service anymore....we use to always acknowledge people when they came in, not now, it like were invisible.....I hope you had a merry Christmas, and have a Happy SAFE new years.....judy posted by: Fitgirl (reply) post date: 01.01.08 (1:40 pm) Yeah, I hate shopping at the best of times! This time of year it is HELL! And I agree with Katz, the kids of the 90's don't really care about anything because their parents will buy them anything they want or need anyways. SPOILED LIL BRATS! (I can say that cause I have two younger brothers from that generation!!!) Maybe it's also due to ADHD... I think they all have attention problems!!! lol posted by: rosietulips (reply) post date: 01.02.08 (10:45 am) Reply to: wolfen When I worked at The Garage, it was 1% commission on really cheap clothes! You could buy an outfit for $30. Needless to say, commission wasn't on my mind when I was working. BWAHAHA posted by: rosietulips (reply) post date: 01.02.08 (10:46 am) Reply to: FinalyFree Eeew, I hate ever having to contact service for anything! I often get the runaround. posted by: rosietulips (reply) post date: 01.02.08 (10:47 am) Reply to: judypatooote I went to Kohl's for the first time in the summer...I couldn't believe how low prices can go! posted by: rosietulips (reply) post date: 01.02.08 (10:47 am) Reply to: Fitgirl I have another year to go before I full on shopping...unless I go to Vegas. Then I let loose! |
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