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| Gold's Gym in Richmond, BC and the Better Business Bureau |
| 07.16.09 (10:23 am) [edit] |
|
I got a letter yesterday from the BBB. I had filed a complaint about the Gold's Gym. They sent me Gold's Gym response. I am surprised Gold's had a response. Anyway, I got a copy of the letter that Victor, the president had sent to the BBB. He showed proof that they sent me a cheque. Fair enough. But then he had to try to come across looking like a saint...said that it was an accounting error which has led to the accountant's dismissal. There was no accounting error. As also shown on the cheque stub, it was ready for signing on May 20. And the accountant is still there. And I absolutely HATE it when higher ups try to make themselves and their company look better by making their employees look bad. I don't think it works. Your accountant didn't get one cheque to you to sign so you fired her? Mmhmm. But I hope the accountant didn't lose her job by doing the right thing for the clients. I'm sure Victor wasn't pleased to have to deal with this kind of stuff. One thing is for sure though -- I will never, ever, ever sign up for a Gold's Gym membership (again). |
posted by: bawdy (reply)
post date: 07.16.09 (12:21 pm)
You should write a letter to the editor of a local paper. I think there is a website too where people can complain about shoddy business practices, but I can't recall the name.
posted by: rosietulips (reply)
post date: 07.16.09 (1:40 pm)
Reply to: bawdy
I had thought about writing to the local paper. I wasn't sure if letters and opinions could only pertain to the stories in the paper!
posted by: Ladyg (reply)
post date: 07.17.09 (12:01 am)
That is really bad business.
posted by: rosietulips (reply)
post date: 07.17.09 (10:01 am)
Reply to: Ladyg
I know! I wonder how long that particular Gold's Gym is going to stay in business...
posted by: bawdy (reply)
post date: 07.17.09 (12:23 pm)
Reply to: rosietulips
I'd think letters to the editor would apply to any topic that might be of interest to the community.
posted by: rosietulips (reply)
post date: 07.17.09 (1:09 pm)
Reply to: bawdy
At what point might I say become slanderous??
posted by: bawdy (reply)
post date: 07.18.09 (12:18 pm)
Reply to: rosietulips
As long as you stick to the facts and don't give them anything to dispute they'd have no grounds to sue. You could just warn people about how difficult it was to be reimbursed.
posted by: sakins (reply)
post date: 08.10.09 (8:24 am)
What is Victors' last name? I have a secious letter to send to him.
posted by: rosietulips (reply)
post date: 08.10.09 (10:03 am)
Reply to: sakins
Unfortunately I don't know Victor's last name, and it wasn't in the BBB complaint. You could just phone head office to ask?
posted by: Another disgruntled golds gym member (reply)
post date: 10.02.09 (3:37 am)
His last name is Newman
posted by: rosietulips (reply)
post date: 10.02.09 (10:26 am)
Reply to: Another disgruntled golds gym member
Thanks.
He responded very quickly my BBB complaint and then he tried to pin it on accounting that they were in error and then let go. What a crock.
posted by: (reply)
post date: 11.19.09 (9:55 am)
Victor newman is a liar and crook. He wlll make every excuse to rip you off. Do not join goldsgymbc.
posted by: rosietulips (reply)
post date: 11.24.09 (11:41 am)
Reply to:
I agree with you. It's definitely time to spread the word!
